Overview: We are seeking a highly organized and motivated individual to join our team as a Community Manager. As a Community Manager, you will be responsible for overseeing the operations of our manufactured housing communities (mobile home park) in Huntsville/Athens/Tanner, AL, ensuring resident satisfaction, and maintaining a positive living environment. This is a part-time position with competitive pay and flexible hours.
Responsibilities:
- Provide exceptional customer service to residents, prospective tenants, and vendors
- Customer Service: Build and maintain positive relationships with residents, ensuring their needs are met and issues are resolved promptly and effectively.
- Collections Management: Handle collections efforts by contacting residents regarding outstanding rent payments, providing payment options, and working to find solutions that align with our policies.
Record Keeping: Maintain accurate records of resident interactions, payments, and communication in our CRM software- Rent Manager.
Administrative Tasks: Assist with various administrative tasks such as preparing reports, updating resident information, and managing documentation.
Previous experience in property management or collections is ideal
- Manage administrative tasks related to leasing and resident files
- Conduct thorough tenant screenings and assist with lease signings
- Handle resident inquiries, complaints, and maintenance requests in a timely manner
- Ensure compliance with all applicable laws, regulations, and company policies
- Collaborate with maintenance staff to address property maintenance needs
- Implement marketing strategies to attract new residents and maximize occupancy rates
Skills:
- Strong administrative skills with attention to detail
- Proficient in file management and data entry
- Understanding of legal administrative procedures related to leasing and evictions
- Excellent conflict management and problem-solving abilities
- Ability to effectively communicate with residents, staff, and vendors
- Knowledge of fair housing regulations is essential
- Knowledge of contract negotiations and lease agreements
We are seeking someone who can easily and fluently speak with tenants, so being fluent in English and Spanish is a MUST.
