Job Requirements:
- Preferably with an established experience in a customer service role.
- Willing to work through the holiday season.
- Technological savvy and has multi-tasking skills to easily navigate multiple tools at once.
- Has excellent communication skills and can apply an empathetic and professional approach on the phone.
- Can establish a good relationship with the customer to properly address needs.
Job Description:
- Helping customers with their needs, as well as placing orders on behalf of the customers.
- Assist customers in tracking their orders should they inquire.
- Process returns if necessary.
