Description We are seeking a detail-focused Administrative Assistant to assist in a 3 month contract coverage, based in Saraland, Alabama. As an Administrative Assistant, you will play a crucial role in handling customer inquiries, managing data entry tasks, and facilitating smooth communication via email. Responsibilities: Handle inbound calls from customers, providing high-quality service and support Accurately enter customer data into our systems, ensuring all information is up-to-date and accessible Facilitate email correspondence with customers, responding to inquiries and providing necessary information Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to complete tasks and manage customer information Schedule appointments as necessary, coordinating with team members and customers to ensure efficient operations Monitor customer accounts, identifying any issues and taking appropriate action Provide exceptional customer service, addressing customer concerns and resolving issues promptly Manage both inbound and outbound calls, ensuring all customer communication is handled effectively Maintain a high level of organization, managing multiple tasks and maintaining attention to detail.Requirements Possess strong skills in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) Capable of managing inbound and outbound calls Proven track record in customer service Proficient in data entry tasks Skilled in email correspondence and communication Able to schedule appointments efficiently and accurately Detail-oriented and able to multitask effectively Strong organizational skills Excellent written and verbal communication skills Ability to work independently and as part of a team Ability to maintain confidentiality and handle sensitive information with discretion Prior experience in an administrative assistant role is desirable. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
