Assistant General ManagerAs a SONIC Drive-In restaurant Assistant General Manager, you will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. You will be responsible for assisting the General Manager with all job duties listed below while learning to complete these job duties independently:
Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on always serving the customer
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
Additional Assistant General Manager Requirements:
High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts with or without supervision
Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
Knowledge of recruiting, interviewing and selection practices
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
Leadership and supervisory practices and skills; effective verbal and written communication skills
Basic accounting and computer skills
Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
Problem solving, decision-making and conflict-resolution skills
Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensationalAll that's missing is you, so APPLY TODAY!SONIC and its independent franchise owners are Equal Opportunity Employers.
