Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!Allied Universal® is hiring a Training and Quality Assurance Manager. The Training and Quality Assurance Manager is responsible for ensuring compliance with all required portfolio training, as well as Allied Universal standards and reports directly to the CE Regional Training Director.Annual Salary: $65,000 / Year.ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
Work in conjunction with operational partners (Human Resource Coordinators/Branch Managers) to develop practical training programs at the client and branch level, in order to ensure compliance with contractual and regulatory mandated training
Identify, conduct vetting, and establish relationships with local training academies in order to provide support in the form of external training opportunities
Communicate with stakeholders (Regional Training Manager, Field operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards
Conduct CPR/First Aid/Automated External Defibrillator (AED) training
Conduct Defensive Tactics (e.g., handcuffs, pepper spray, batons, Tasers, firearms) training
Conduct Mobility Devices (e.g., vehicles, bicycle, golf cart, Segway) training
Conduct field training for Security Professionals and Supervisors
Deliver Fire/Life Safety Services (e.g., emergency plans; occupants, floor wardens, and staff presentations; and evacuation drills), and other value-added services such as workplace violence/active shooter training
Conduct leadership training such as Supervisor Essentials and White Glove Customer Service to Security Professionals and Supervisors
Conduct special projects on an as-needed basis to support the region
BASIC QUALIFICATIONS: The basic qualifications listed below are representative of the relevant knowledge, skills, and/or experience required in order to be hired. These are requirements that we have determined are the minimum a candidate must have in order to be successful in this role.Formal Education, Licenses, and Certifications Required:
High School Diploma or equivalent
Pass any State-required training or other qualifications for licensing as required to include, but not limited to:
CPR/First Aid/AED Certified Instructor
Instructor certifications in supplement training areas as required by local office (i.e., OC Spray, Baton Techniques, Handcuffing, Crisis Prevention Intervention (CPI), Defensive Tactics, Taser certification, Practical Driver Training Courses, or any other client-specific training as required)
Must have a valid driver’s license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle
Type and Length of Specific Experience Required:
Minimum of two (2) years of classroom instructor experience
Knowledge and Skills Required:
Ability to work independently with little to no direct supervision
Outstanding oral and written communication skills; ability to successfully interact at all levels of the organization, including with clients
Ability to write manuals, review, and respond to written requests for proposals, training documents, and prepare extensive presentations is required
Highly proficient and fully functional in Microsoft programs such as Word and PowerPoint and able to effectively utilize all available office management technology
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Professional, articulate, and able to use good independent judgment and discretion
OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION:These are other criteria that may enhance the hiring decision but would not rule out the candidate for consideration if not present.
National Rifle Association (NRA) Law Enforcement Instructor certification, or able to meet all NRA Law Enforcement (LE) eligibility requirements
College coursework in Education, Business, Criminal Justice, Human Resources, Security Management, or related field
Prior experience in the fire service, security industry, law enforcement and/or military
Experience in security operations or other functions of security industry
PHYSICAL REQUIREMENTS AND ENVIRONMENT:
Mainly indoor office environment with minimal to no exposure to extreme temperatures is expected; some outdoor work will be required
Major activities include standing, sitting, stooping, talking, and listening (communicate orally in person and via telephone), reading computer screens, written and electronic correspondence and documents
Physical effort requires frequently walking, reach walking with hands and arms, and safely operating a vehicle, occasionally lift and/or move up to 40 pounds and may be required to climb stairs, ladders, or ramps
Must be able to submit to drug screening to the extent permissible by law
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
QUALIFICATIONS (MUST HAVE):
High School Diploma or equivalent
Pass any State-required training or other qualifications for licensing as required to include, but not limited to:
CPR/First Aid/AED Certified Instructor
Instructor certifications in supplement training areas as required by local office (i.e., OC Spray, Baton Techniques, Handcuffing, Crisis Prevention Intervention (CPI), Defensive Tactics, Taser certification, Practical Driver Training Courses, or any other client-specific training as required)
Must have a valid driver’s license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle
Must be certified to teach all required trainings for the portfolio, including firearms where applicable
Minimum of two (2) years of classroom instructor experience
Ability to work independently with little to no direct supervision.
Outstanding oral and written communication skills; ability to successfully interact at all levels of the organization, including with clients.
Ability to write manuals, review, and respond to written requests for proposals, training documents, and prepare extensive presentations is required.
Highly proficient and fully functional in Microsoft programs such as Word and PowerPoint and able to effectively utilize all available office management technology.
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Professional, articulate, and able to use good independent judgment and discretion.
PREFERRED QUALIFICATIONS (NICE TO HAVE):
National Rifle Association (NRA) Law Enforcement Instructor certification, or able to meet all NRA Law Enforcement (LE) eligibility requirements.
College coursework in Education, Business, Criminal Justice, Human Resources, Security Management, or related field
Prior experience in the fire service, security industry, law enforcement and/or military
Experience in security operations or other functions of security industry
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Location: United States-Alabama-VanceJob Category: Training and Development
