Job Description
The Front of House Manager is responsible for the day-to-day operation and management of the main restaurant, The Bear Paw Bar and Grill, as well as help in catering operations.
Manage a team of front of house staff including scheduling, training, and general
supervision
Oversee all opening and closing duties and ensure current health standards are maintained.
Responsible for daily deposits, and the correct operation of the POS systems
Balancing of all daily and nightly cash drawers and POS
Inventory and maintenance of par levels for front of house items and those used
within the The Bear Paw Bar and Grill
Provide excellence in customer service to guests and leadership to employees
Enforce and monitor all health, safety, and sanitation standards in their area
Assist with catering function management
Handle guest complaints according to provided guidelines
Work closely with the Back of House Manager to provide a seamless experience
Will report directly to the Food and Beverage Manager
Responsible for quality assurance of products leaving their outlets
Front of House Manager provides supervision specific to Front of House operations and employees. Works along side the Food and Beverage manager to provide a seamless operation and excellent customer service.
Candidate Requirements:
2+ years restaurant experience
Excellent customer service and interpersonal skills
Organized and capable of multi-tasking with attention to detail
Knowledge of Microsoft applications including word and excel/ Basic computer preferred
High standards of personal hygiene and personal appearances
Ability to be on feet for several hours at a time
Experience using POS systems and cashier experience preferred
Must pass background check and random drug tests
