NorthStar Helicopters is seeking seasonal staff for the summer season in a wide variety of positions. NorthStar provides a fun, healthy work environment with the opportunity to make money while experiencing a true Alaskan summer. Benefits of working at NorthStar include:
-Competitive hourly wages
-Potential for season-end bonus
-Complimentary NorthStar tours
-Opportunity for complimentary or discounted tours with other local tour operators
-Fun company-sponsored events throughout the season
If you are interested in any of the positions listed below, please visit our website: www.northstartrekking.com to complete an application and send to chelsea@northstartrekking.com.
Ground Crew:
As an integral part of the NorthStar team, you will help guests prepare for their tour before loading them into the helicopter for a once-in-a-lifetime experience.
Responsibilities include, but are not limited to:
-Greeting and professional interactions with customers throughout their time at base
-Assisting clients in gearing up for their glacier tours
-Providing a thorough safety briefing and loading and unloading guests from helicopters
-Keeping all gear clean and organized
-Maintaining NorthStar base
Desired qualities:
-Safety conscious with the ability to recognize and prevent potential safety hazards
-Customer service oriented with a desire to interact with guests from around the world
-Ability to work well in a team while also taking a proactive approach to completing tasks
-Adaptability in a fast-paced and exciting work environment
Pay starting at $18/hr for ages 18+, $16/hr for under 18.
Dispatch/ Manifest:
In assisting with flight activities, you will play a key role in the safety, fluidity, and success of NorthStar’s operation.
Responsibilities include, but are not limited to:
-Monitoring and tracking flight operations
-Preparing flight manifests using weight and balance
-Communicating and coordinating with employees and aircraft via radio
-Tracking and recording data
-Assisting with daily paperwork
Desired qualities:
-Ability to communicate clearly and professionally with all departments of the operation
-Safety conscious and composed in a fast-paced environment
-Self-motivated with quick decision-making skills
-Good time management
-Leadership
-Record-keeping experience and organizational skills
-Some experience in aviation is preferred but not required
Pay starting at $18/hr
Receptionist/ Retail:
Interact with guests from around the world as you assist them in booking tours while providing top-notch customer service to make their experience at NorthStar unforgettable.
Responsibilities include, but are not limited to:
-Assisting in the daily operations including answering telephones, booking tours, and gift shop retail sales all with excellent customer service skills
-Restocking and organizing gift shop and fulfilling online orders
-Creating van schedules and coordinating with drivers throughout the day
-Preparing and maintaining daily paperwork and record-keeping
-Welcoming guests and checking them in upon arrival
Desired qualities:
-Detail-oriented and multi-tasking abilities
-Organized
-Experience with POS and Google Suite
-Strong customer service and multi-tasking skills
-Office experience preferred but not required
-Ability to be flexible
Pay starting at $18/hr
Dock Representative:
As the first point of contact for guests, you will act as a NorthStar ambassador to both customers and our partners on the cruise ships.
Responsibilities include, but are not limited to:
-Meeting and greeting passengers at the cruise ships, checking guests in, and directing them to their transportation
-Collecting passenger information and communicating efficiently with base and cruise ship staff
-Responsible for tallying total passenger counts per ship and close out totals per ship
-Answering guests’ questions about tours and Juneau
-Communicating information from base to guests in a professional and composed manner
Desired qualities:
-Dependable, punctual, and able to work independently
-Willingness to spend all day outside in varied weather conditions
-Problem-solving skills
-Organized and responsible
-Own transportation preferred
Pay starting at $18/hr
Van Driver:
Share your local knowledge with guests from around the world while transporting them to and from their exciting excursions.
Responsibilities include, but are not limited to:
-Transporting passengers to and from the NorthStar base in a 15- passenger van
-Welcoming and engaging with guests
-Cleaning and fueling vans
-Completing regular vehicle maintenance checks
-Professional demeanor
Desired qualities:
-Must be at least 21 years of age, have a valid driver’s license and a clean driving record
-Friendly, outgoing, with a willingness to engage with guests
-Punctual, reliable, and organized with the ability to adapt in a fast-paced environment
Pay starting at $20/hr
Glacier Guide:
Commute to work by helicopter and spend your day guiding guests on customized glacier treks.
Responsibilities include, but are not limited to:
-Loading and unloading helicopters on the glacier
-Providing clients with safety information and instruction on using provided mountaineering tools
-Safely selecting routes and leading clients on a guided and informative hike over varied glacial terrain
-Assisting ground staff with any tasks in support of the operation
Required Qualifications:
-Current First Aid and CPR certification
-Guiding experience
-Ice climbing/ mountaineering experience
-Preference will be given to applicants with Wilderness First Aid, EMT or ETT training
Desired qualities:
-Safety conscious with the ability to recognize and prevent potential safety hazards
-Enjoy interacting with clients and providing glacier facts
-Attention to detail and maintaining operational schedule
-Ability to work independently and as a team
Pay starting at $20/hr
NorthStar’s season runs from late April through mid-October. Employees may be asked to make a commitment for the length of time that they will be available. NorthStar employees may be subject to random and reasonable cause drug and alcohol testing.
NorthStar Helicopters is an equal opportunity employer, which does not discriminate in employment based on race, age, color, sex, religion, national origin, or other protected classification including disability or handicap.
