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Operations Manager in Juneau is responsible for overall supervision of canopy operations including, but not limited to training, compliance of canopy guides, adherence to industry safety standards, maintenance of Canopy Course, and related administrative duties. This position requires strong experience and knowledge of canopy tour operations.
Summary of essential Job Functions
⢠Responsible for overall supervision of training and compliance
⢠Certified to train canopy staff at all levels
⢠Ensures all course operations are conducted in accordance with companyâs safety standards
⢠Ensures all tours are operated in timely manner and in accordance with operational procedures
⢠Responsible for conducting daily and weekly course inspections
⢠Monitors and supervises all participant groups when the course is in operation
⢠Certified in all skills required of a lead guide
⢠Ensures that all required documentation of course operations is maintained and regularly updated
⢠Maintains documentation and usage of all course equipment and materials
⢠Prepares daily schedules for canopy personnel and makes changes if necessary
Minimum Requirements
⢠College Degree or equivalent
⢠Previous or current CPR, First Aid, and AED Certification
⢠Managing experience in adventure tours preferred
⢠Risk management experience required, ACA has zero tolerance policy on safety infractions
⢠Strong knowledge of hiking, climbing and rappelling
⢠Computer skills (MS Excel and Word) is essential
⢠Must complete the guide training program and First Aid/CPR/AED course
⢠Speaks fluent English and use cordial manners
⢠Maintains a professional appearance at al times and fallows the company policies
⢠Ability to work long hours and irregular shifts in a multi task environment
⢠Must meet all other requirements set for canopy guides
Abilities Required
⢠Must be able to hike, climb and rappel to high altitudes
⢠Full range of overhead arm motions to pull two people along cable
⢠This position may require walking and standing for long period of times
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
