The Juneau Arts and Humanities Council cultivates vibrant arts and cultural opportunities and is a leader in building a strong, prosperous community where creativity and innovation thrive. Its management of the Juneau Arts and Culture Center and Centennial Hall are key components of its service to our community.
The Patron Services Assistant focuses on customer service and communications to ensure excellent experiences for our patrons in both Centennial Hall and the Juneau Arts and Culture Center, and to make our facilities attractive, lively, fun, and safe for patrons as well as volunteers, staff, and contractors. This person works at the front desks in the facilities, as part of a team of 2-4 others, to provide a gracious welcoming interface between the public and the organization.
To apply visit https://www.jahc.org/job-opportunities/
Particular duties include:
-Shop services
● Work at the front desk in both JACC and Davis Gallery, under the direction of the Shop Manager and/or the Office Manager.
● Responsible for sales, tracking cash (opening and closing duties according to shift), customer service, monitoring inventory, restocking, tidying, and alerting the Shop Manager when items are low.
● When at the front desk for either location, answer the main office phones and field calls to the correct department.
-Facility services
● Assist with event set-up as needed, both in the facility and off-site.
● Serve as security/house manager for events in the JACC and in Centennial Hall, working at the front counter to serve as the facilities’ representative to the patrons and provide oversight and support for the facilities during events.
● Be familiar with safety protocols, have first aid training, and be prepared for emergencies.
● Assist with equipment rentals under the direction of the
-Office Manager Donor services
● Work with the event ticketing and donation campaigns for the Council and our affiliate members, and work with the Operations Director to close out events and send payments as needed.
● Assist with planning and implementation of events and fundraising activities for Council.
● Help coordinate volunteers at Council events.
-Team
● Participate as an active team member with the other staff members in moving the mission of the Council forward.
● This position requires regular and effective communications with all departments to do this work.
About the job:
● This is a permanent hourly position. Typical hours are 15-20 hours/week with the possibility to transition to more hours as needed/available.
● Hours are variable, and can include weekends as well as some early mornings or late evenings.
● Initial pay is $21.00 per hour, with reconsideration following a two-month review period. The Council observes eleven paid holidays (one is floating with pre-approval)
● Employment is at-will, and is subject to a two-month review period. After two months of employment, the employee earns .07 hours per hour worked
● Benefits include ten paid holidays, the usual lunch and rest breaks, and leave time, accrued after two months at the rate of .07 hours per hour worked.
● The Arts Council provides $100 per month for part-time and $200 per month for full-time in a health reimbursement account after the 60 day review period.
To apply visit https://www.jahc.org/job-opportunities/
