EASY APPLY
In collaboration with CBJ's Tourism Best Management Practices (TBMP), JEDC is now hiring a team of crossing guards to be part of our Juneau Welcome Guard. The main focus of this job is public safety while keeping downtown traffic flowing. Paid training will be provided with a preference for candidates having prior crossing guard experience or general experiencein related sectors (e.g.,logistics, transportation, security, safety, communications, emergency response, traffic flow, dispatch, public service, military, maritime, touroperations). To apply online, answer a few questions and provide 3 professional references; there is no need for a resume.
REQUIRED COMPETENCIES
Communication
Verbal: Speaks concisely and assertively over radio, phone, or digital communication platforms to direct traffic.
Active Listening:Quickly grasps incoming messages, distinguishes key details, and responds appropriately to maintain safety.
Public Engagement:Maintains a courteouscomposure and a measured demeanor, even under pressure.
Situational Awareness
Perception of the Environment: Observes surroundings to include noticing people, objects, potential hazards, and environmental conditions
Comprehension of the Situation: Interprets the information gathered and identifies anything out of the ordinary.
Projection of Future Status: Anticipates potential developments to avoid danger or mitigate risks.
Interpersonal & Teamwork
Collaborative: Works effectively with pedestrians, colleagues, and public service providers.
Composed Under Pressure:Stays calm, respectful, and constructive in stressful interactions.
Hospitality Mindset: Creates a welcoming and helpful environment by assisting pedestrians and providing friendly, informative interactions.
JOB DESCRIPTION
- Control traffic inDowntown Juneau by using STOP paddles,a whistle, hand gestures, and voice commands to direct traffic and pedestrians.
- Gear will be assigned to include reflective clothing and a 2-way radio to maintain communication with other crossing guards, the on-duty supervisor, and JEDC dispatch throughout the duration of each shift.
- Remain alert at all times and avoid multi-tasking. The use of personal cell phones is expressly prohibited and grounds for termination.
PAID TRAINING
All Juneau Welcome Guards will be provided with access to the Alaska Department of Transportation & Public Facilities Flagger Training Class before beginning their initial shifts. Successful completion is required before starting work to ensure all staff are well-versed in all required safety measures and procedural protocols.
TO APPLY
Please complete our online application; resume not required. Be prepared to share contact info for 3 professional references. Thank you for your interest in working with us as a TBMP Juneau Welcome Guard.
