Portfolio Delivery Manager - TechnologyChandler, Arizona;Atlanta, Georgia; Richmond, Virginia; Charlotte, North Carolina; Plano, Texas; Pennington, New JerseyJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!This job is responsible for leading a team to maximize the value delivered through multiple programs and/or value streams within a small, less complex delivery portfolio. Key responsibilities include managing and developing the team through coaching, mentoring and feedback, aligning strategy, and execution by applying Lean and systems thinking approaches to strategy, investment funding, portfolio operations, and governance. Job expectations include managing the portfolio, ensuring compliance to standards, and driving continuous improvement to operations and governance.Responsibilities:
Directs and leads a delivery team aligned to a portfolio and mentors Delivery Leads
Manages and improves portfolio operations and governance processes, ensuring risks and roadblocks are escalated and resolved quickly
Builds relationships with business and technology executives across multiple organizations, as well as Compliance and Risk
Partners with the key stakeholders and leaders to define the vision and creating the portfolio roadmap aligned to strategic goals
Provides status updates and reporting for the portfolio to stakeholders and leadership pertaining to the desired outcomes, delivery, risks, issues, and schedule
Manages overall portfolio financials, Profit and Loss (P&L), and performance
Ensures adherence with Enterprise Change Management standards
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above
Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork
Required Qualifications:
7+ years of active involvement in project management with strong track record of delivering projects/releases per expectations
7+ years leading large scale transformation programs, involving business process and change
3+ years of Agile experience with understanding of Agile principles, concepts, and ceremonies
Excellent communication skills with a proven track record of presenting at the most senior levels within the enterprise
Build and maintain relationships by engaging different project stakeholders to establish credibility, solve problems, and achieve goals
Proactively identify, manage, and address risks, issues, & dependencies
Previous experience managing and responding to Audit and Compliance directives
Ability to identify the need and direct resources to provide process documentation and define controls, shooting across a large enterprise environment
Broad knowledge of the change policy, processes, environments, and tools as well as the risk control framework
Work with business, operations, technology partners/delivery teams for desired business outcomes
Report on project success criteria results, metrics, test, and deployment management activities
Proven strong ability to connect business strategy to financial plans and models and ensure achievement
Experience in leading and /or working in cross-functional teams to develop and execute project plans
Strong interpersonal skills along with the ability to influence and drive continuous improvement across processes
Ability to decompose complex issues and drive timely decisions; knowing when to engage others for additional input, and when to act independently
Desired Qualifications:
Cloud Experience with an understanding of governance controls and tollgates
Understanding of Internal and External (government regulated) Security, Risk, Compliance, Standards and Policies
Experience in matrix managing teams within a large organization
Skills:
Collaboration
Influence
Result Orientation
Risk Management
Stakeholder Management
Analytical Thinking
Business Acumen
Data Management
Financial Management
Solution Delivery Process
Agile Practices
Architecture
DevOps Practices
Solution Design
Technical Strategy Development
Shift:1st shift (United States of America)Hours Per Week:40Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .View the LA County Fair Chance Ordinance .Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
