Are you a friendly and customer-focused individual looking for an exciting opportunity? We're seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the face of our company, ensuring exceptional customer experiences and contributing to our success.
Answer incoming phone calls and assist customers with their inquiries and orders
Process customer orders accurately and efficiently
Handle cash transactions and maintain a balanced cash drawer
Prepare and package products according to company standards
Provide outstanding customer service, addressing concerns and resolving issues promptly
Maintain a clean and organized work environment
Collaborate with team members to ensure smooth operations during busy periods
Adapt to changing priorities and handle multiple tasks simultaneously
Adhere to company policies and procedures at all times
Qualifications
Excellent communication skills with the ability to interact professionally with customers and team members
Strong customer service orientation and a positive, friendly attitude
Ability to follow directions and work efficiently in a fast-paced environment
Basic computer skills and ability to learn new software systems quickly
Attention to detail and accuracy in order processing and cash handling
Ability to multitask and prioritize responsibilities effectively
High school diploma or equivalent preferred
Previous customer service experience is a plus, but not required – we provide comprehensive training
