About Us
Arrowhead Deck and Pools is Arizona's leading pool construction contractor since 2008. Known for our award-winning projects, we foster a family environment that thrives on teamwork and professional growth. We are committed to delivering high-quality products and services in the home improvement industry and are dedicated to serving the local community and exceeding customer expectations.
Job Description
Key Responsibilities:
Customer Support: Greet and assist clients in person and on the phone.
Communication Management: Handle a high volume of incoming calls and emails, directing them to the appropriate staff members.
Appointment Scheduling: Book appointments and manage the showroom materials efficiently. Shop with clients in our showroom
Order Management: Oversee the ordering and stocking of materials, ensuring accurate and timely procurement.
Showroom Maintenance: Maintain the cleanliness and organization of the showroom and reception area.
Administrative Support: Assist with administrative tasks, including data entry, filing, and record-keeping.
Event Setup: Prepare for home shows and other company events.
Warranty Management: Track and manage warranty claims.
Appointment Reminders: Call clients to remind them of upcoming appointments and schedule new ones.
Qualifications:
Proven customer service experience with exceptional communication and interpersonal skills.
Excellent organizational and time management abilities to handle multiple tasks effectively.
Proficiency in basic computer programs, including the MS Office suite and scheduling software.
Strong attention to detail and accuracy in managing appointments and orders.
Professional appearance
Ability to work independently and as part of a team, with a proactive and positive attitude.
Prior experience in a construction environment is a plus.
Knowledge of managing inventory and ordering materials is preferred.
Familiarity with the home improvement industry or related fields is advantageous.
Benefits:
Competitive salary range of $30,000 - $40,000 annually, based on experience.
Paid time off and paid holidays.
Health and life insurance plans available.
Retirement savings plan with company match.
Opportunities for professional development and growth within the company.
Positive and supportive work environment that values teamwork and collaboration.
How to Apply
If you are a motivated individual with a passion for customer service and administrative excellence, we would love to hear from you! Please submit your resume and cover letter with the subject line “Receptionist & Administrative Assistant Application.”
Join us at Arrowhead Deck and Pools and be part of a team that makes a difference in the home improvement industry!
