We are seeking an experienced server/bartender to join our team. Candidates with a background in fine dining restaurants, high-end hospitality venues, or craft cocktail bars are highly preferred. Leadership skills, experience in training, and extensive food and service knowledge are a plus. The successful candidate must complete and pass our established training protocols before taking on higher managerial responsibilities.
Duties and Responsibilities:
- Oversee and assign Front of House (FOH) team members to daily operational tasks.
- Lead and train the FOH team in service standards, side work, and menu knowledge.
- Prepare the dining room for service by completing opening side work.
- Greet and welcome guests professionally, guiding them through the menu and making recommendations.
- Accurately take and enter guest orders into the POS system.
- Provide friendly and courteous engagement with guests, ensuring an exceptional dining experience.
- Address guest concerns and resolve any issues promptly to maintain satisfaction.
- Collect and process payments efficiently.
- Support Back of House (BOH) staff as needed.
- Clean and sanitize service areas, utensils, glasses, and equipment following safety protocols.
- Safely dispose of garbage as directed.
- Complete closing side work to ensure the restaurant is prepared for the next day.
- Adhere to all safety rules and regulations.
Requirements and Qualifications:
- Experience in fine dining, high-end hospitality, or craft cocktail environments.
- Strong leadership and training skills, with extensive knowledge of food and service.
- Knowledge of Japanese cuisine and cooking methods is a plus.
- High level of professionalism and reliability in a fast-paced restaurant setting.
- Positive attitude and the ability to work well under pressure within a small team.
- Capable of delivering high-quality work independently.
- Proficiency in operating POS systems (e.g., TOAST) and restaurant booking platforms (e.g., OPENTABLE).
- Knowledge of proper handling techniques for plates, utensils, and glassware to avoid spillage.
- Valid City/State Food Handlers Card.
- Reliable transportation and punctuality.
Additional Information:
Candidates must meet with managers for an interview prior to employment. Successful applicants will undergo a comprehensive training program to ensure they meet our standards of service excellence. Serious applicants only.
We look forward to welcoming individuals who are passionate about delivering exceptional dining experiences to our guests!
Benefits include: Employee discount, Paid time off (conditions apply), Health insurance support (conditions apply), Seasonal bonus (x2 per year), Referral program, Appraisal offered once a year
