Responsible for greeting patients with a friendly atmosphere. Must be detail oriented and a multi tasker. Checks in patients and makes sure all the correct documentation is filled out when needed. Checks if referrals are up to date and collects balances and copays at check-in. Responsible for making sure we take the patients insurance and offers cash rates when we do not. Double checking patient info is entered correctly into our EMR (Practice Fusion). Answering phone calls and scheduling over the phone. Directs phone calls to the right person if you cannot help the person on the line. Keeping the lounge area clean and water stocked. Responsible for writing down inventory that is needed for the front desk area, i.e. paper, printer ink, and envelopes.
