Job Description
We are seeking a dedicated and skilled Service Technician to join our team at Iron City Polaris in Phoenix. This role is essential in ensuring high-quality repairs and maintenance of machinery and components. The ideal candidate will work under the supervision of the Service Foreman and General Manager to deliver exceptional service and maintain a clean and efficient work environment.
Key Responsibilities:
Equipment Repair & Maintenance
o Recondition and repair equipment components and systems.
o Plan and execute repair methods efficiently, ensuring safe and effective results.
o Order and manage parts and materials required for assigned tasks.
o Complete all repairs promptly and to high-quality standards.
o Return all unused parts and materials in a timely manner.
o Maintain a clean, organized, and safe work area.
Record-Keeping & Documentation
o Keep detailed and accurate records of time, parts, and supplies used.
o Ensure all records are clear, legible, and in compliance with company standards.
Tool & Equipment Care
o Maintain and care for all shop tools, equipment, and vehicles.
o Ensure all tools, supplies, and equipment are cleaned and returned to their designated locations.
Professional Communication
o Communicate effectively and respectfully with clients, co-workers, and manufacturer representatives.
o Ensure all interactions are conducted with honesty and professionalism.
Adherence to Policies
o Follow all policies and procedures outlined in the Iron City employee manual (provided upon hire).
Customer Service & Relations
o Provide excellent customer service and maintain positive relations with fellow employees.
Transport Responsibilities
o Safely transport units between locations as required.
Requirements:
Valid driver’s license with a clean driving record.
Reliable transportation to and from work.
Experience hauling a trailer.
Ability to lift up to 65lbs.
Willingness to participate in daily location setup duties.
Punctuality and strong time management.
Personal set of tools.
Ability to pass a drug screening.
Preferred Qualifications:
Personable, problem-solver, reliable, and adaptable to changing environments and customer needs.
Ethical, intelligent, and able to work well with others across departments and locations.
Education/Training/Experience:
Basic experience in mechanical repairs and maintenance.
Skills & Abilities:
Strong interpersonal skills with a desire for career growth within the company.
Good communication and teamwork skills.
Commitment to safe work practices.
Knowledge of equipment operations and mechanical functions.
Strong mechanical aptitude and skills for repairs on off-road vehicles.
Ability to manage time efficiently and prioritize tasks.
Please bring you resume to Iron City Polaris at 5635 W Van Buren St. Phoenix, AZ 85043 or
email it to info@ironcitypolaris.com.
