Are you a natural leader who thrives in dynamic, high-energy environments? The Seasonal Retail Supervisor plays a key leadership role in managing all aspects of our pop-up retail kiosks during the highly anticipated Christmas at the Princess event. This role supervises seasonal sales associates and reports to both the Senior Supervisor team and Retail Management.This is your opportunity to join a supportive and enthusiastic team that values service, celebrates success, and works seamlessly to deliver unforgettable guest experiences.Team Leadership & DevelopmentHire, train, coach, and retain a high-performing seasonal kiosk teamProvide daily coaching to maximize individual and team sales performanceSet clear expectations around behavior, productivity, and guest experienceFacilitate onboarding and ongoing training for seasonal associatesDaily OperationsMaintain a consistent leadership presence on the sales floorExecute opening/closing tasks, break schedules, and daily kiosk readinessOversee product pulls and ensure timely restocking of merchandiseCollect and manage retail commissions, mark-out lists, and pull sheetsMaintain strong communication across the team for shift and sales updatesExpect to work 5 days/40+ hours per weekPhysical RequirementsAble to stand or walk for 7+ hours per shiftAble to lift and push up to 50 lbs; reach, bend, and climb ladders as neededComfortable navigating multiple on-property locations quicklyGuest Experience & CultureFoster a fun, team-oriented atmosphere that delivers exceptional guest serviceLead by example in providing engaging, knowledgeable, and proactive serviceCelebrate team accomplishments and promote colleague recognitionUphold and communicate the brand’s values and retail culture dailyOperational ExcellenceMonitor business performance and implement action plans for successServe as Manager on Duty when scheduled to address issues in real timePartner with Sales Leads and Senior Supervisors to execute initiativesEnforce policies and procedures including Loss Prevention and safetyEnsure full OSHA compliance and a safe, guest-ready environment
