Role Summary: Effectively manage the customer life-cycle and journey with Spear from initial inquiry to sale and effective transition to customer success Achieve the minimum required non email communications weekly with prospect pipeline Successfully manage personal outreach strategy ensuring all prospects within pipeline are engaged with on a monthly basis. Leverage CRM to effectively manage prospect pipeline through opportunities and set follow up cadence  Ensure all new Sales Qualified Lead (SQL) submissions are responded to within 10 minutes or less from initial assignment of rep Utilize published metrics to find efficiencies, measure effectiveness and identify solutions to challenges Achieve 99% accuracy on opportunity creation of all leads from Marketing sources. Meet attach rates for Spear Seminar registrations. Achieve average unit price goals. Effectively identify, pursue and show value to existing members. Work with Campus Advisor to strategize specific objectives and approach for both non-existing members and existing members. Ensure client satisfaction with sales process & positive interactions with representative throughout the process 
