At Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.Manager, Accounts Receivable at Realtor.com®Location: Scottsdale, AZAre you someone who enjoys learning something new every day? If so, come join our team for a great career opportunity while helping us improve processes and develop a talented team as our newest AR Manager. The position is responsible for managing approximately 5 direct reports and will be reporting directly to the Senior AR Manager. The AR Manager will be leading team members who ensure all billing, credits and refunds for multiple product lines are processed accurately and in a timely manner, focusing on accuracy while maintaining established SLAs. The ideal candidate is a hands-on type self-starter who has prior experience leading within Accounts Receivable and who learns quickly and has the ability to evaluate current processes and recommends more efficient methods while maintaining financial integrity and SOX controls.What you’ll do:
Hire and train new staff members
Set proper expectations by coaching, counseling and disciplining employees; effectively communicating job expectations, planning, monitoring, appraising job contributions and adhering to policies and procedures
Manage a team of 4-6 employees in a high volume department
Accomplish AR department objectives by evaluating and improving processes and making required changes in line with best practices and creating better efficiencies, including recommendations for system improvements
Guide employee actions by researching, developing, and updating processes as needed
Process Billing Batches in Salesforce, as well as oversee manual billing to ensure customers are invoiced correctly and in a timely manner
Approve Finance related cases in Salesforce related to credits and/or refunds, while leveraging multiple systems to execute due-diligence prior to approval
Use judgment to re-prioritize staff workloads in line with business needs
Work on issues requiring the analysis of data, relevant factors and resolve problems
Partner with leaders from other departments as needed to accomplish goals and gain cooperation of others
Other projects as assigned
How we workWe balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.What you’ll bring:
5+ years Accounts Receivable or related experience
Minimum 2 years of prior management experience
Bachelor's degree required
Team player, ability to gain trust from direct reports and peers
Excellent verbal/written communication, especially since team is on a hybrid schedule
Professional and consistent work habits, strong work ethic
Do the best work of your life at Realtor.com®Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com® , you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
