At Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.Senior Digital Sales Consultant at Realtor.com®Location: Scottsdale, AZMove is currently looking for talented individuals to join our team in the role of Senior Digital Sales Consultant for our Boutique Sales Team, which is a unique and exciting inside sales role. We are interested in people who want to grow with us, who are experienced, hungry sales professionals with a proven track record in closing sales on the telephone for our realtor.com division, which is the industry leader in both content and traffic.The Senior Digital Sales Consultant must be an initiative-taking, self-driven sales professional with a proven track record. This individual will be responsible for engaging with select high value customers and prospective customers to sell realtor.com’s highly specialized and emergent products, such as the Market VIP solution, Connections Plus, and Listing Toolkit to name a few; via outbound, dialer-assisted call campaigning. The Senior Digital Sales Consultant will be required to make a high volume of outbound calls to both current customers (if Customer Team) and prospects (if New Business Team). The Senior Digital Sales Consultant will engage with current customers (if Customer Team) with regards to renewing their current services. All sales activities will be conducted via the phone, and the use of computer systems will be necessary.What you’ll do:
Retaining, Upselling, Renewing, Account Management of Select High Value Accounts
Make a high volume of outbound calls (80 - 100 per day) via our call dialer platform to secure New Sales and Renewals.
Must be able to clearly articulate the realtor.com Products value propositions and competitive differentiators to key decision makers, with the capability to communicate how the platform creates a competitive advantage for real estate professionals who use it
Guide high value customers/prospective customers through complex ROI evaluations.
Utilize standard scripting to generate sales.
Provide ongoing, professional after-sales support in conjunction with cross-functional teams to enhance the customers’ dedication and grow their lifetime value.
Consistently achieve performance goals and milestones - including productivity (call and talk time) requirements.
Must follow standard operating procedures; Must document and follow up all activities in our customer management system.
Build and manage a sales pipeline by aggressively prospecting which includes setting phone appointments, following up with all appointments, calls, and emails, and performing internet-based marketing and technology product demonstrations resulting in high value sales.
Keep abreast of competitive market and industry trends.
Provide an elevated level of sales and customer service.
Must thrive working in a fast-paced environment where performance is rewarded.
How we workWe balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.What you’ll bring:
Minimum 5 years of tele-sales experience
Demonstrated success in driving high value customer and prospect sales
Demonstrated success in consultative selling and cultivating meaningful business partnerships with high value customers.
Ability to use critical thinking in a variety of situations and to solve “real world” problems faced by our target audience.
Excellent verbal and written communications skills
Strong organizational and follow up skills.
Ability to excel in a fast paced and changing environment.
Online advertising sales background is a plus.
Background in Real Estate is helpful but not required.
Excellent computer and internet skills, including experience with Microsoft Office programs.
Experience with databases &/or CRM tools is a plus
College Degree is preferred
Do the best work of your life at Realtor.com®Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com® , you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
