Foresight Intelligence is a privately held, self-funded and rapidly growing entrepreneurial data company. Foresight is focused on streamlining data + revolutionizing industries such as construction, agriculture and beyond. We thrive on creativity, problem-solving and continuous improvement! It’s an exciting time of immense growth; we’ve built a powerful machine capable of processing massive amounts of data in a world where even a one second lag is too long. The timing is perfect for a lot of potential opportunities; while the work is challenging and the pace is fast, it’s also incredibly rewarding. As a team, we achieve more in one day than most do in a week. Together, we work hard, we have fun, we brainstorm, we love ideas, and we give high-fives in the hallway. If you are interested in working in an environment where your voice matters and where your actions have a direct positive impact on the team and on the customer, you are in the right place! Reports To: Telematics Hardware Support Manager Position Summary: Foresight Intelligence is offering an exciting opportunity for the right candidate! As a Telematics Hardware Support Specialist, you’ll handle a variety of tasks that leverage your telematics expertise and technical skills. Your responsibilities will include inventory management, pre-sales hardware support, and troubleshooting assistance. This is an entry-level position, and we’re enthusiastic about providing training and growth opportunities for your professional development. Job Duties and Responsibilities:
Inventory management
Shipping
Maintain a detailed inventory list and monthly inventory audits
Catalogue various cables and corresponding vehicles/machines
Handle RMA and warranty replacement
Can properly use and identify tools
Strong understanding of technology and desire to learn
Perform other duties as required / assigned
Minimum Requirements:
1+ year experience installing or supporting telematics products or related 12V automotive components is a plus
Strong general technical knowledge and analytical skills
Comfortable working within Microsoft Office Suite. (Word, Excel, Outlook)
Ability to follow projects through to completion, adhering to tight timelines
Outstanding troubleshooting, technical and customer service skills
Proficiencies in using basic electronic test equipment (digital multimeters, oscilloscopes, etc.) is a plus
Experience with Cellular technology. (downloading apps, changing settings and understanding various forms of wireless communication) is a plus
Knowledge of 12V systems is a plus
Ability to work with minimal supervision
Ability to learn new technologies quickly, step outside your own comfort zone and handle unfamiliar challenges enthusiastically
Strong communicator with excellent written and oral communication skills
Experience and ability to work well with in a team and inspire team action
Strong attention to detail with an orientation towards quality
Ability to effectively prioritize and execute tasks (i.e. exceptional organizational and time management skills!)
Physical Requirements:
Remaining in a stationary position, often standing, or sitting for prolonged periods.
Moving about to accomplish tasks or moving from worksite to another location such as customers office.
Lifting or moving packages (less than 75lbs)
Repeating motions that may include the wrists, hands, and/or fingers.
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