Cell Phone Repair Technician- Part time
Looking for experienced repair technicians only
Monday-Friday 9:00 am – 1:00 pm /part time
Pay: $18.50/hour
Zip code-Tucson- 85711
TASKS AND RESPONSIBILITIES
Diagnose, troubleshoot, and repair devices
Provide recommendations for problem resolution
Explain complex technical issues to customers in a non-technical, simple to understand the manner
Provide repair and replacement estimates to customers
Ensure that all repairs meet or exceed quality standards
Greet customers in a friendly manner and maintain a positive work environment
Answer phone calls to the store with a professional and friendly demeanor
Ensure that customers have an enjoyable experience by providing superior customer service and
Exceeding customer expectations
Keep track of all devices and inventory while safeguarding all store stock
Serves customers by diagnosing, troubleshooting, and repairing devices while ensuring customer satisfaction
Customer handles everything from iPhones, Samsung, and more.
Maintain the cleanliness and professional appearance of the store
Board level experience is a plus!
BASIC QUALIFICATIONS
Minimum 2 years of experience as a Cell Phone/Computer Repair Technician
Outstanding sales and/or customer service skills
Excellent technical, problem-solving, and analytical skills
Exceptional organizational skills
Strong written and oral communication skills
Work well in a team environment
Ability to work flexible hours, including weekends and holidays
High school diploma or GED
