Job Title: Receptionist / Customer Coordinator
Location: Tucson, AZ
Company: Tucson Appliance Company
Job Type: Full-Time
Salary: Competitive
About Us:
At Tucson Appliance Company, we are dedicated to providing exceptional service and support in the appliance and service industry. We believe in fostering a collaborative and innovative environment where every team member plays a vital role.
Position Overview:
We are looking for a detail-oriented and proactive Service Office Coordinator to join our team. This role will support the day-to-day operations of our service office, ensuring efficient workflow and outstanding customer service.
Key Responsibilities:
Manage incoming inquiries via phone, email, and in-person, providing prompt and courteous assistance.
Coordinate service appointments and manage scheduling for technicians.
Maintain office organization, including filing, data entry, and inventory management.
Assist with customer service tasks, including resolving issues and processing requests.
Collaborate with team members to improve processes and enhance service delivery.
Prepare reports and assist with administrative tasks as needed.
Qualifications:
High school diploma or equivalent; relevant degree or certification is a plus.
Previous experience in an office or customer service role preferred.
Strong organizational and multitasking abilities.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and basic office equipment.
Benefits:
Competitive salary and benefits package.
Opportunities for career growth and development.
Supportive and friendly work environment.
How to Apply:
Interested candidates should send their resume and a cover letter to JOLENE@TACAPPLIANCE.COM with the subject line “Service Office Coordinator Application.” Applications will be accepted until position is filled.
Tucson Appliance company is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all.
