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DescriptionWe are seeking a dynamic and innovative Ocean Import Operations Specialist. This key position will be based in our Corporate (HQ) office located in Los Angeles, CA reporting to the E-Commerce Manager/CSR manager. Due to COVID-19, this position may work from home after training is completed.The Ocean Import Specialist will be responsible for the daily management of door to door shipments by ocean. The duties include providing quotes, making booking with carriers, coordinating pick up and deliveries, customs clearance, filing AES, and handling other facets of international shipping.Essential Responsibilities· Handle international transportation processes.· Pricing/Quoting experience for all modes (ocean, rail, LCL, FCL, ground)· Work with ocean carriers & co-loaders on global rate negotiations· Managing and tracking multiple customers and their containers which include:· Daily status updates to customers· Troubleshooting· Coordinating and communicating with outside vendors· Reconcile import files and accurate data input of import files in company computer systems· Follow-up and finalize all import shipments with appropriate party· Recommend potential products or services to customers· Using a nationwide tracing system, trace every pending container. Monitor the on water transit& once arrived the US, the rail movement of each FCL/LCL shipment.· Gather the information to prepare arrival notices with info from the origin & carriers, provide info to either our brokerage team or outside broker for customs clearance.· Upon clearance, work with CFS or Steamship to clear any originals docs requirements and/or payments.· Keep customers in constant communication with important milestones and if needed resolve any issues to insure smooth service.· Track and Trace Inbound Ocean shipments· Ensure timely delivery of cargo to customer· Process documents and issue arrival notices timely and accurately· Ability to work with demanding deadlines from customersQualificationsTechnical:· Cargowise one knowledge - PREFERREDBusiness:· Bachelor’s degree in Business, Supply Chain or a related field - PREFERRED· Bi-lingual in mandarin will be useful with majority of customers being from China, but not required.· Minimum of two (2) years’ experience with NVOCC/Freight Forwarding industry· Thorough understanding of ocean shipment documentation process, - PLUS· Possess excellent data entry skills and customer service skills with the ability· Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches· Proven ability to handle confidential information with discretion· Ability to multi-task and work independently· Experience with tariff sheets and rate contractRequirementsQualificationsFreight Forwarding: 2 years (Preferred)NVOCC: 2 years (Preferred)Customer service: 2 years (Preferred)Mandarin (Preferred)OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $22.00 - $25.00 / HourlyLocation: Bell, CADate Posted: November 3, 2020Employment Type: TemporaryJob Reference: 03080-9502748192Staffing Area: Office u0026 Administrative
