Information Systems - District IT Support Specialist
Vacancy expired!
Job Description
Major Responsibilities
BasicTechnical Support such as MS Windows PC,proprietary software and systems administration & troubleshooting, in addition to global, regional, and implementation of branch projects
Network Fundamentals (LAN/WAN)
Windows PC troubleshooting, maintenance and deployment
Printer and Copier support
Remote administration
On call for after-hours IS issues
Monitor servers and check backups on a daily basis
Asset Management such as Purchasing, Shipping, Tracking, Maintenance
Responsible for compliance with Expeditors policies and procedures related to IS and conduct regular branch IS Audits
Regular communication with LocalIS Manager and District Manager
Offers suggestions and comments to Local IS Manager for system improvements
Support branch disaster recovery efforts as they occur
Operations System Coordination:
Develop fundamental understanding and troubleshooting expertise of Expeditors operational systems
Helps to increase branch productivity by identifying processes that could be improved or automated and by developing approved solutions
Set and modify internal reports
MS Windows Automation
Implements IS related Projects that do not belong to a specific Product
Internal and External EDI Support (i.e. AMS with US customs, EDI with third-party customs authorities, EDI with carriers…)
Closely liaises operations with Regional IS to assist and support with System related issues
Self Development
Meets company standards of 52 hours training per year
Strives to improve leadership skills through additional training
Closely liaises operations with Regional IS to assist and support with System related issues
Qualifications
A Successful Applicant Will Exhibit:
Effective written and verbal communication skills
Time management and task prioritization (including project work)
Knowledge of latest technologies and industry trends
Commitment to company policies and controls
Basic PC & network skills
Effective problem solving skills
Strong customer service ethic
Additional Information
Expeditors offers excellent benefits
Generous PTO (Vacation/Flex/Holiday/Sick)
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan
Employee Stock Purchase Plan
Training and Personnel Development Program
Local Candidates Only
All your information will be kept confidential according to EEO guidelines.