Duties require the abilities to:
●Attend office phone line while transcribing all communications
●Effectively communicate with patients as well as external physicians and staff
●Craft outgoing communications for the PT and for the practice as needed
●Process sensitive/confidential information rapidly and with accuracy into EMR
●Interact with patients directly, professionally, and with empathy
●De-escalate emotionally charged situations
●Be proficient with Outlook and OSX Suite (Numbers, Pages, etc.)
●Type 60wpm or faster
●Communicate with insurance providers and billers as needed, and utilize insurance provider portals for effective patient care
●Prepare weekly deposit
●Schedule new patients and current patients as needed
●Complete miscellaneous tasks as assigned by PT/practice owner
Knowledge of HIPAA mandatory
Expected Work Hours:
M-F
8am-11am
