Vacancy expired!
The Appfolio Software Trainer Resident Manager Floater provides training to existing and new employees in the proper use of Appfolio and serves as a company-wide point of conduct for all Appfolio related questions and inquiries. The Appfolio Trainer Resident Manager Floater provides relief and support as needed at various Company managed properties.
Essential Functions:
Audits aged receivables, accounting reports, and tenant ledgers; Audits market rents and assists with Soda
Collects rents, prepares three (3) day notices to pay, processes applications and rental agreements, conducts annual apartment inspections, enforces community policies, prepares deposits, conducts renting activities (newspaper ads, keep vacant apartments clean, show and market vacancies, shop competition), schedules turnover work and directs other personnel as needed.
Implements and audits progress of all Appfolio training; Provides continuity in training materials and information flow to various departments.
Creates and follows standardized procedures for use of Appfolio; Serves as the primary point of contact for all Appfolio related issues within the CAM, Construction Services, Accounting, and RPM departments.
Prepares daily/weekly/monthly reports as required (traffic, market data, inventory, vacant apartment status, month end, and delinquent rent).
Audits processes to ensure compliance with standardize procedures; Prepares and audits move-in/move-out paperwork; Prepares and monitors work orders for cleaning, painting and maintenance, as well as pest control, carpet cleaning and other vendors needed for orderly turnover of apartments.
Prepares vacant apartments, including dusting, cleaning, and vacuuming. Maintains grounds in excellent condition, including all common areas, mailbox building, pool area, and dumpster areas.
Serves as liaison between the Company (Property Managers and Maintenance) and residents.
Timely and successfully handles resident requests for service, complaints, or problems.
Performs site inspections timely and efficiently.
Conducts minor unit maintenance (bulb or battery replacement, key and knob replacement), light repairs (plumbing), property policing, light pick-up/cleaning, pool treatment and cleaning, as well as touch patch and painting.
Complies with all applicable state, federal, and local laws related to the responsibilities of the position.
Regular attendance.
Travel and work overtime as required.
Core Competencies/Qualifications:
Commitment to the Companys mission.
High school diploma or GED. Additional education and/or training is preferred.
Education, training, skills, and experience necessary to carry out assignments.
Ability to read, write, speak, and communicate effectively. Demonstrated skill in correct grammar, spelling, and English usage.
Demonstrated computer skills with proficiency in Word and Excel, PDF, Adobe, and Outlook.
Ability to establish and maintain effective relationships with co-workers, administrative team, and the public.
Self motivated, punctual, detail oriented and able to work independently.
Must have excellent organizational and interpersonal skills.
Use and application of safety practices and procedures.
Two (2) to four (4) years experience in the property management field.
Two (2) years experience with Appfolio Software programs.
Accounting Experience working with general Ledger.
Knowledge of multi-family dwelling rentals and larger complex management.
The Hignell Companies is a well-established property management company that has been in business for over 60 years. We offer a great work environment. For more details, visit our website at: http://www.hignell.com
TO APPLY
Forward salary requirements, cover letter and resume
Subject Title: Appfolio Software Trainer/Resident Manager Floater
NO phone calls please
Hignell, Inc is an EOE.
