Description We are seeking a Patient Access Specialist to join our team based in Covina, California. This role involves substantial interaction with patients, particularly concerning their Medi-Cal applications. The Patient Access Specialist will play a crucial role in assisting patients navigate the Department of Public Social Services (DPSS) system, safeguarding confidential patient records, and staying informed about the latest state and federal regulations related to Medi-Cal and other relevant health programs. This position is a short term contract employment opportunity.Responsibilities: Carry out eligibility and other related duties in the Department of Public Social Services (DPSS) system. Supervise the completion and management of Medi-Cal applications for patients while navigating through the DPSS system. Assess eligibility criteria and facilitate the enrollment process for identified prospective patients. Provide comprehensive guidance to patients in determining their insurance needs and advising on suitable health programs. Keep meticulous patient records and ensure the privacy of their medical data. Communicate effectively with internal and external constituents to deliver seamless service to patients. Keep informed about the latest developments in state and federal regulations related to Medi-Cal and other relevant health programs. Arrange educational sessions and workshops about the importance of health coverage and the process of obtaining it. Cultivate and maintain meticulous knowledge by attending educational workshops, reviewing publications, and participating in societies. Requirements Proficiency in Allscripts is required Familiarity with Cerner Technologies is necessary Demonstrated experience with EHR SYSTEM is essential Knowledge of Epic EMR and Epic Software is needed Ability to handle and manage Answering Inbound Calls is crucial Experience with Authorizations is a key requirement Understanding of Benefit Functions is significant Proficiency in Billing Functions is expected Familiarity with Clinical Trial Operations is an important aspect of the role Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
