Denham's Social Services client is willing to train if you have some case management or social services education.
This is a Temp-to-Hire position with good benefits once hired.
-Responsible for new and continuing certification of families and assistance program operations
-Is available as a contact for clients’ questions and concerns; Receiving incoming calls for information and screens for eligibility for services
-Create and maintain computer database for assigned families
-Complete all processing of client files within 30-days or sooner from the date the client information is received
-Act as liaison for clients, child care providers, and other social service agencies
-Focus on clients’ service needs, complete intake forms, create case files, maintain said files and case/contact notes
-Provide specialized information about the program to parents, child care providers, and community
-Provide the highest quality of service to clients, child care providers, and community
-Knowledgeable with local, state, and federal government terms and regulations
-Accurate data entry of family information
-Superb customer service skills with outstanding competency with people of diverse backgrounds
-Strong ability to multi-task, pay close attention to detail, meet deadlines, and work effectively under strict deadlines
-Comfortable speaking to clients and care providers about program policies and procedures
-Ability to be sensitive, have compassion, and respond to diversity
-Ability to maintain accurate client records and organized files, with strong ability to document actions and statements concisely and objectively
-Assist client with special appointments, outside of the traditional work schedule
Requirements
At least two years of experience with State subsidized programs or specific courses related to the social services field
-Computer skills required Microsoft Word
-Regular and daily attendance
-Ability to follow written and verbal instructions
-Fluent in English and able to effectively or clearly communicate with supervisor and co-workers
-Skill in typing and the ability to use standard office machines
-Sufficient alphabetizing, reading, and computer skills to fulfill essential job functions
-Excellent Time Management and Strong Organizational skills
-A courteous and pleasant person who is concerned about the families served
