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StreamGuys, a local, international streaming media company based in Bayside looking to fill a strategically important position in accounting and customer service as a Billing Clerk. We are looking for a computer savvy, detail-oriented clerk, a fast learner and motivated person. Any broadcast background would be a fabulous addition. This is a customer-facing billing position, dealing with internal teams and customers in a helpful and consistent manner. People skills a MUST.
Activities & Responsibilities:
Working directly under and in collaboration with the Controller, the Billing Clerk would be responsible for
- Responding to customer calls and emails
- Monitoring ticketing system and responding to tickets
- Processing new orders, change orders and account cancellations
- Monthly batch credit card processing tasks
- Entering payments and credit card statements
- Accounts Receivable
- Accounts Payable
- Product and billing reporting tasks
- Auditing systems, data, and tasks for completion of work
Skill Sets Used:
- Experience with data entry and reporting tasks via QuickBooks
- A high level of experience and capability with the Microsoft Office Suite
- Experience with the Google Suite
- Experience with online SaaS platforms for billing and product tasks
- Customer service skills
