Job Summary
StreamGuys, a local, international streaming media company based in Bayside looking to fill a strategically important position in accounting and customer service as a Billing Clerk. We are looking for a computer savvy, detail-oriented clerk, a fast learner and motivated person. Any broadcast background would be a fabulous addition. This is a customer-facing billing position, dealing with internal teams and customers in a helpful and consistent manner. People skills a MUST.
Activities & Responsibilities:
Working directly under and in collaboration with the Controller, the Billing Clerk would be responsible for
- Responding to customer calls and emails
- Prepare and issue invoices to clients in a timely manner
- Monitoring ticketing system and responding to tickets
- Processing new orders, change orders and account cancellations
- Monthly batch credit card processing tasks
- Entering payments and credit card statements
- Manage accounts receivable, ensuring all payments are processed accurately.
- Supporting the Controller with Accounts Payable functions
- Product and billing reporting tasks
- Collaborate with other departments to resolve billing discrepancies and inquiries.
- Auditing systems, data, and tasks for completion of work
Skill Sets Used:
- Data entry and reporting tasks via QuickBooks
- A high level of experience and capability with the Microsoft Office Suite
- A high level of experience and capability with the Google Suite
- Experience with online SaaS platforms for billing and product tasks
- Strong organizational skills and attention to detail are critical for success
- Ability to work independently as well as part of a team in a fast-paced environment
- Customer service skills
If you possess the necessary skills, we encourage you to apply for this exciting opportunity as a Billing Clerk.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid sick time
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Supplemental Pay
Bonus opportunities
Overtime pay
Experience:
Accounting: 1 year (Required)
Microsoft Excel: 1 year (Required)
