Senior Enrollment Services Operations Analyst

Senior Enrollment Services Operations Analyst

21 Mar 2024
California, Humboldt county, 95511 Humboldt county USA

Senior Enrollment Services Operations Analyst

Summary

Leads development for financial aid system program maintenance projects in addition to performing advanced analysis and technical duties related to financial aid processing. Enhances processes to improve delivery of financial aid: testing, development, and documentation of processes. Ensures integrity of financial aid program data including trouble-shooting, correcting problems, coordinating workflow and training of users.

Essential Duties and Responsibilities

Leads and performs all of the following duties:

Organizes, leads, and performs work activities to ensure compliance with quality standards and deadlines with a student-centered attitude.

Manages day to day operational issues as well as annual maintenance of financial aid database and electronic financial aid processing.

Performs advanced technical duties related to financial aid processing.

Coordinates and participates in meetings on behalf of the department; may prepare and deliver formal presentations, updates, or briefings. Presides over routine staff meetings in the absence of the director.

Acts as liaison with IT staff to oversee the implementation of document imaging and other technology initiatives for the department, reviews software functionality.

Coordinates with other departments to develop, implement, and maintain communications management module setup to provide for increased department efficiency.

Participates in the preparation of the program budgets. Organizes budget and financial material during the development or proposal process. Monitors expenditures and maintains accurate fiscal records during implementation of the program.

Trains office staff in new software and financial aid processing.

Prepares and maintains various reports related to research and analysis of Campus and District data; prepares historical reports, user documentation, analyzes report data, and recommends changes as appropriate.

Provides technical and analytical support to others regarding the planning, analyzing, and reporting processes to be used in financial aid processes.

Works with internal and external auditors in providing records and documents for completion of periodic audits.

Researches and performs advanced technical duties utilizing independent judgment and an understanding of departmental functions and procedures.

Maintains up-to-date knowledge of laws, regulations, policies, procedures, and automated systems that guide or support the functional area.

Participates in the development of operational policies and procedures that enhance the operations of the work section within the confines of state and federal regulations.

Advises and counsels students and/or parents on financial aid related matters when necessary.

Represents and acts as liaison for the College with federal and state agencies and other colleges. Serves on committees, both internally and externally, as required.

Performs other duties as assigned that support the overall objective of the position.

Education and Experience

The position requires a combination of education equivalent to an AA degree in a business or equivalent discipline and a minimum of 6 years of responsible and varied experience, preferably in an educational setting in a high-volume environment. Requires prior experience with computer systems operations and database management. A combination of additional experience and higher education can be substituted.

Licenses and Certificates

Requires valid Driver’s License.

Equal Employment Opportunity and Workplace Diversity

It is the policy of College of the Redwoods not to discriminate on the basis of race, color, religion, national origin, sex, disability, age, or sexual orientation in its educational programs and its employment practices.

Position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.

College of the Redwoods values all members of our community and strives to create a diverse, nurturing, honest, and open environment. CR is committed to equal employment opportunity in its employment and encourages applications from underrepresented group members.

Conditions of Employment

Offers of employment are contingent upon the successful clearance of a criminal background check, pre-employment physical examination, freedom from tuberculosis, and proof of identity and eligibility to work in the United States prior to the first day of work. The District may select additional qualified candidates should unexpected vacancies or needs occur during the recruitment/selection process. When education is a requirement for the position, official academic transcripts from the accredited college/university will be required.

California School Employees Association is the exclusive bargaining representative for College of the Redwoods classified employees. Each employee hired into a classified position shall contribute to the administration of this contract by membership dues or service fees.

The salary range indicated is reflective of a 20-step salary schedule.

Benefits

Medical, dental, and vision insurance is provided by the District for all full-time employees and their dependents.

40 Hours/Week, 12 Months/Year

Salary Grade: 122

Salary: $79,289.60 - $89,273.60/Annually (20-step salary range continues to a maximum of $139,110.40/Annually)

Human Resources

Contact Phone 707-476-4140

Link to Apply: https://employment.redwoods.edu/postings/4110

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.