Shift Supervisor – Sports Bar
Schedule: Approximately 32 hours per week
Job Summary:
We are seeking a reliable and motivated Shift Supervisor to help oversee daily operations. The Shift Supervisor will assist in managing staff, ensuring excellent customer service, and maintaining a safe and positive environment for guests and employees.
Key Responsibilities:
Supervise daily front-of-house and back-of-house operations during assigned shifts.
Ensure all staff are following policies, health codes, and safety procedures.
Monitor ID checks to ensure compliance with alcohol service regulations.
Review and approve void and discount transactions.
Support staff with conflict resolution and provide direction during high-volume times.
Initiate and encourage positive customer reviews through great service and engagement.
Assist with staff breaks and ensuring smooth shift transitions.
Communicate with management about operational issues, customer concerns, and staffing needs
Qualifications:
Prior experience in hospitality, restaurant, or bar management preferred
Strong leadership and communication skills
Ability to work nights, weekends, and holidays as needed
Knowledge of POS systems (Toast experience a plus)
