TEAM MEMBERS
DESCRIPTION:
Team Members are the most important part of Toastique. They are the front-line
employees that are responsible for putting together all orders and are hands-on creating
toasts, smoothies, and bowls that are customers will enjoy. Team Members are responsible
for keeping customers moving quickly through the line and pickup station by effectively
taking orders, ringing up transactions, checking online orders and prioritizing tickets for
optimal ticket time.
RESPONSIBILITIES:
Taking orders on the POS and double checking the customers’ orders by repeating the
order and asking for a name and if it’s dine-in or to- go
Properly making smoothies, bowls and toast according to the tickets maintaining
consistency, speed and presentation
Answering the store’s phone and directing inquires to shift leads or manager
Cleaning smoothie and toast stations, FOH tables & bathrooms
Restocking all disposable ware, cups and merchandiser items when needed
Taking directions from shift lead or manager to ensure all prep is done correctly
Helping with BOH duties such as dishes, sweep and mop, trash, putting away
deliveries and etc.
Working together as a team to achieve highest result of customer satisfaction
REQUIREMENTS:
Energetic and positive attitude
Hard working
Team player
