Online Parts Distributer is looking for a Full-time employee who has EXPERIENCE and KNOWLEDGE in Motorcycle, UTV and Off-Road vehicles suspension components. This Customer Service Representative position is responsible for maintaining the daily sales activity and managing customer accounts.
Main Job Tasks & Duties:
-Deal directly with customers offering the highest level of customer service in a quick and professional manner.
-Take orders via Phone, Email, and Web, ensuring they are recorded correctly
-Maintain customer accounts within QuickBooks, as well as relations with the customer
-Work closely with all department, watching trends and offering suggestions on areas to develop and target
-Lead and drive the productivity of the sales team to work at the highest degree of efficiency and accuracy, setting the example for others to follow
Requirements:
-General powersports knowledge and technical knowledge about suspension and its components,
-Proven sales and customer service abilities
-Excellent attention to detail
-Great verbal and written communication
-Applicant must be a hard worker, self-starting, self-motivated with great attendance
