Summary:
The Regional Tool Specialist is responsible for driving sales growth, technical expertise, and market penetration for the company's tools and related product categories throughout the assigned region. This position partners with branch personnel, outside sales representatives, supplier partners, and customers to identify opportunities, provide technical recommendations, conduct demonstrations and training, and execute regional growth initiatives.
The Regional Tool Specialist serves as the primary resource for tool applications, product knowledge, supplier engagement, and business development within the assigned territory. The position supports regional sales strategy by developing customer relationships, creating demand, and delivering solutions that improve customer productivity, safety, and operational performance.
What You'll Do: Develop and maintain expert knowledge of industrial power tools, cordless platforms, hand tools, cutting tools, fastening systems, tool storage solutions, safety-related tooling products, and related applications. Drive regional sales growth through collaboration with branch personnel, outside sales teams, key customers, and supplier partners. Lead and support sales efforts with key targets, strategic customers, major projects, and significant growth opportunities throughout the assigned region. Conduct product demonstrations, jobsite visits, technical presentations, and customer training sessions to showcase product capabilities and best practices. Evaluate customer operations, workflows, and applications to identify opportunities for productivity improvements and cost savings through tool solutions. Develop and execute annual business plans in partnership with regional leadership, branch managers, and supplier partners. Support branches in developing stocking programs, inventory strategies, and product standardization initiatives. Build and maintain strong relationships with key suppliers and actively participate in joint sales calls, growth programs, and promotional activities. Coordinate supplier-funded training events, contractor days, customer appreciation events, and regional marketing initiatives. Assist branches and customers with technical support, application recommendations, troubleshooting, and product training. Support large project opportunities involving tool packages, contractor programs, and managed inventory solutions. Analyze sales performance, market trends, supplier opportunities, and customer activity to identify growth opportunities and improve market share. Present proposals and recommendations to technical, operational, purchasing, and executive audiences. Participate in supplier training schools, product meetings, and industry events to maintain and enhance technical expertise. Collaborate with internal teams to improve customer experience, increase sales effectiveness, and support strategic business objectives.Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. 
