RESPONSIBILITIES of Account Managers will include, but not limited to:
Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
Manage crew members as needed including morning dispatch, performance management, addressing complaints, and planning, assigning, or directing workload
Provide proactive site quality reviews and communicate assessments internally and externally
Lead the branch in growing its base contracts in the targeted market segments and geographic locations
Assist the branch team in achieving its overall objectives of quality, retention, growth, and profitability
This position will oversee areas throughout the San Fernando Valley but will report out of Pacoima.
SKILLS & EXPERIENCE that are necessary as an Account Manager will include, but not limited to:
3 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio is highly preferred
2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
3 years of strong customer service and communication experience, or combined comparable experience
Sound time management and organizational skills with a strong work ethic
Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
Spanish Bilingual is highly preferred to communicate effectively with crew members
BENEFITS:
Healthcare benefit program & 401K match program
Paid holidays per year with paid vacation & sick leave
Company paid take home vehicle, fuel card, cell phone & laptop
SALARY RANGE:
$75K Plus per year (specific compensation based on overall skills, and experience)
Annual Bonus potential (specific compensation may vary based on overall individual performance)
