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Company: Green Power Network
About Us: Green Power Network is a leading solar energy company dedicated to delivering sustainable energy solutions to our customers. We focus on a customer-centric approach, resilient adaptability, and empowering growth within our team. Join us in driving the future of renewable energy!
Job Description: We are looking for a dedicated and organized Weekend Dispatcher to join our team. This is a part-time, weekend-only position with a hybrid work model, allowing flexibility to work from home or in the office. As a Dispatcher, you will be responsible for coordinating and scheduling appointments for our sales team, ensuring efficient routing, and providing exceptional customer service.
Key Responsibilities:
Coordinate and schedule appointments for the sales team using Salesforce and other scheduling tools.
Communicate appointment details and schedules to sales reps via text notifications and other communication channels.
Ensure appointments are scheduled efficiently, optimizing routes and minimizing travel time for sales reps.
Monitor and manage the appointment schedule to accommodate changes, cancellations, and rescheduling requests.
Provide excellent customer service to both internal teams and customers, addressing any inquiries or concerns promptly.
Collaborate with the sales team to ensure all appointments are confirmed and prepared for in advance.
Maintain accurate records of appointments and dispatch activities.
Requirements:
High school diploma or equivalent; additional education or certifications in logistics or customer service is a plus.
Previous experience in a dispatch or scheduling role, preferably in a sales or service environment.
Proficiency in using Salesforce or similar CRM software.
Strong organizational skills with attention to detail.
Excellent communication skills, both verbal and written.
Ability to multitask and work efficiently in a fast-paced environment.
Problem-solving skills and the ability to think on your feet.
A positive attitude and a customer-focused approach.
Availability to work weekends only (Saturday and Sunday).
Compensation:
$25 per hour.
What We Offer:
Flexible hybrid work model: option to work from home or in-office.
A dynamic and supportive work environment.
Opportunities for growth and advancement within the company.
