Primary Responsibilities:
- Promptly receive and enter leads into our company software
- Answer phones professionally, ensuring a positive and welcoming experience
- Schedule lead/service appointments
- Interact with clients, and vendors with excellent customer service.
- Regularly review and analyze the daily schedule
- Oversee jobs to ensure technicians' accuracy
- Communicate with office manager, office staff, owner and technicians
- Coordinate schedule and send leads to technicians
- Follow up on estimates prepared for customers
- Read company emails and respond accordingly
Perform other job-related duties as assigned
Work with Yelp-Lead budgets etc.
Requirements:
- Previous office experience
- Prior dispatch experience Preferred.
- Strong organizational skills and attention to detail
- Basic knowledge of computers.
- Good understanding of the greater Los Angeles area.
- Proficiency in various digital tools and technologies to complete job tasks.
- Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills
- Must be punctual, reliable and proactive
- Spanish speaking is a plus but not required
- Experience in the construction is a plus.
Please send us your resume, including your phone number, and we will call you to schedule your interview.
