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DescriptionClutterÂis an on-demand, physical storage and moving, technology company based in Los Angeles that is disrupting the $50B/year self-storage and moving industries. Weve built an end-to-end logistics and supply chain platform, enabling us to offer consumers a much more convenient solution at price parity with the incumbents. Weve raised $100M from a number of VCs, includingÂSequoia Capital,ÂAtomicoÂandÂGV, formerly Google Ventures. We have 500+ team members and tens of thousands of customers in 7 major markets across the US with plans to be in 50+ markets, domestically and internationally, within the next 5 years!ÂÂAtÂClutter, we're fortunate to be providing a consumer value proposition that people love and one that makes economic sense - a true product/market fit that few startups ever find. To deliver on our promise to consumers, team members and investors, we're focused on hiring, training and retaining exceptional individuals. This means that we have a very thorough interview process and maintain high performance expectations, but we'll always be transparent with you and respectful of your time.The Opportunity:The ultimate problem-solvers and adaptable to any situation, our Customer Care Specialists are responsible for the customers journey and will manage sensitive issues with poise and professionalism. We are looking forÂresilient Customer Care Specialists to join this collaborative, active work environment at our West LAÂheadquarters to service the company at a national level.What you get:$20.19 per hour starting payFlexible Schedules -ÂOur start times vary from 6:00am to 10:30amStock Options - Own a piece of this Google-backed tech start-upFull Health Benefits (Medical, Dental, and Vision)Daily catered lunchesAs a Customer Care Specialist - you will:Become the resident expert on the Clutter platform and will help customers arrange deliveries, pick-ups, account issues, and much moreProvide clear and simple explanations of concepts and processes to customers
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