ODCY Customer Service Representative (Entry Level)

ODCY Customer Service Representative (Entry Level)

27 Jul 2024
California, Los angeles, 90001 Los angeles USA

ODCY Customer Service Representative (Entry Level)

ODCY (Off-Dock Container Yard) CSR is responsible for managing all data pertaining to containers,

trailers, trucks, chassis, and/or yard-related services in-gating and out-gating at the facility. This includes

registering necessary data into our company’s program (GAIA system), monitoring yard inventory to

prevent over-capacity and congestion, preparing internal/external reports for both company and

customers, and addressing customer inquiries regarding the yard-related matters in the yard.

- High school diploma or equivalent; additional qualifications in logistics or supply chain

management preferred.

- Proficiency in using YMS (yard management system)

- Proficiency in Microsoft Suite such as Excel, Word, and Powerpoint

-Strong organizational and communication skills.

-Ability to manage multiple tasks and prioritize effectively.

-Attention to detail and accuracy in data entry and reporting.

Work Environment:

-Primarily yard (40%) and office (60%) setting.

-Requires physical presence at the facility and also involves working outdoors (yard) in various

weather conditions.

Resume required

bilingual is a must(English and Spanish)

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