Vacancy expired!
State Farm Agency in downtown Los Angeles is looking for a Customer Service Rep to join our team.
The ideal candidate should meet the following requirements:
General office experience required
Comfortable with using computers and adapting to new systems
Knowledge of Salesforce “Customer Relationship Management” system is a plus
Excellent phone etiquette
English-Spanish bilingual preferred
Detailed oriented, organized, good communication skills, must be punctual, responsible and very ethical
Property and Casualty Licensed is a plus
Insurance background is a plus
PRIMARY RESPONSIBILITIES
1. Answer calls and gather information of customers looking for insurance quotes
2. Call clients to set up appointments
3. Call clients on past due accounts & help in collection efforts
4. Process Insurance Certificate requests
5. Take client payments
6. Process changes to clients’ policies
7. Support Sales Team – calling, emailing, mailing, faxing, scanning
8. Miscellaneous office tasks
Please note: This is a part-time position to start (approximately 26 - 30 hrs/week) with an independent State Farm Agent, not with State Farm Corporate, but could lead to full time. A background check will be required.
IF INTERESTED IN THIS POSITION, PLEASE RESPOND TO THIS AD BY EMAILING US YOUR RESUME.
Include a brief introduction in your email as to why you think you are the right candidate for this position.
FOR MORE INFORMATION ABOUT STATE FARM, PLEASE VISIT: WWW.STATEFARM.COM
