skills needed for a front office dental assistant:
Duties:
Insurance Verification and Claim Submission:
Verify patient insurance eligibility and benefits.
Prepare and submit accurate insurance claims.
Follow up on insurance claims and resolve any issues.
Financial Arrangements:
Explain treatment plans and fees to patients.
Assist with financial arrangements, including payment plans and financing options.
Collect payments and maintain accurate financial records.
Patient Education:
Provide patients with information about oral health care.
Answer patient questions about dental procedures and treatments.
Skills:
Strong communication skills: Ability to communicate effectively with patients, dental staff, and insurance companies.
Excellent organizational skills: Ability to multitask and prioritize tasks.
Proficiency in dental software: Knowledge of dental software, such as Dentrix or Eaglesoft.
Attention to detail: Ability to accurately complete tasks and maintain accurate records.
Problem-solving skills: Ability to identify and resolve issues.
Positive attitude: Ability to maintain a positive and professional demeanor.
answering phone calls
greeting patients
being on time
