We are hiring a dynamic and optimistic Medical Assistant with exceptional customer service expertise. We desire an individual who exudes positivity, possesses excellent communication and problem-solving abilities, demonstrates kindness, showcases adeptness at multitasking, shows initiative, and exhibits a genuine interest in establishing long-term relationships with our patients. Our practice, nestled in a charming high end boutique setting, boasts a state-of-the-art facility catering to a distinguished clientele. The selected candidate will provide invaluable support to our renowned cosmetic injector, assuming various responsibilities crucial to the smooth functioning of our practice.
Responsibilities encompass:
Conducting phlebotomy procedures
Warmly greeting and assisting patients upon their arrival
Facilitating new patient intake via digital software and addressing inquiries
Offering guidance on procedures, pricing, and products
Engaging in service sales
Managing inventory tracking and entering them in the system daily
Escorting patients to examination rooms and capturing medical images
Providing procedural quotes to patients
Addressing queries regarding post-treatment care instructions
Preparing and maintaining treatment rooms
Arranging patient appointments
Qualifications:
Previous experience in customer service
Proficiency in front-facing patient roles
Exceptional organizational and communication skills
Demonstrated ability to handle multiple tasks efficiently
Quick adaptability to new tasks and processes
Keen attention to detail
Openness to constructive feedback and ongoing training
Strong interpersonal and communication abilities
Effective organizational acumen
