Pay: $25.00 - $30.00 per hour
Job description:
Overview
We are a brand-new start-up orthodontic practice in Studio City (Ventura Blvd. & Coldwater Canyon) seeking a full-time (40 hours/week) orthodontic treatment coordinator/front desk concierge who is organized, enthusiastic, great at communicating, and great at sales.
Responsibilities
· Greeting patients and families warmly and making them feel welcome.
· Guiding patients through their consultations and treatment options.
· Presenting financial plans and coordinating insurance benefits.
· Verifying insurance information and assisting with insurance claims processing.
· Calling and following up with patients who haven’t committed to treatment yet.
· Collecting patient information and updating medical records.
· Scheduling appointments, answering phone calls, and responding to emails.
· Communicating clearly with the doctor and the clinical team.
· Assisting with administrative tasks such as filing, faxing, and scanning documents.
· Helping with marketing efforts for the office.
Requirements:
· Experience in orthodontic treatment coordination.
· Confidence on the phone and in person.
· Organized, detail-oriented, and self-motivated.
· Excellent communication skills.
· Professional, positive, and enthusiastic demeanor.
Benefits:
· Paid sick-leave.
· Orthodontic treatment for you or immediate family.
· Opportunity for professional growth.
Job Type: Full-time
Ability to Commute:
Studio City, CA 91604 (Required)
Work Location: In person