Office Manager / Full Charge Bookkeeper
We are a growing, dynamic company seeking a highly motivated and experienced Office Manager / Full Charge Bookkeeper to join our team. This role requires a detail-oriented professional who thrives in a fast-paced environment, enjoys problem-solving, and can successfully manage both people and processes while maintaining a high standard of customer service.
Key Responsibilities:
Perform account reconciliations, accounts payable/receivable, and QuickBooks payroll.
Oversee daily office operations, ensuring compliance with company policies and procedures.
Streamline customer service procedures while enforcing current policies to maintain high service standards.
Supervise and assist with phones, oversee client call logs, and ensure customer/client information is accurate and up to date.
Plan and implement scheduling procedures to optimize efficiency and workflow.
Assist in the resolution of client/customer disputes and grievances, ensuring professional communication and positive outcomes.
Monitor team performance, provide insights and recommendations for improvement, and keep management informed.
Prepare weekly and daily reports (including real-time reports) to provide insights into departmental performance.
Partner with department managers on special projects; research, analyze, and present data on business performance.
Create and deliver reports and presentations that clearly communicate findings to management.
Conduct data analysis to identify trends and key outcomes for business decision-making.
Meet deadlines consistently and effectively manage day-to-day tasks in a fast-paced environment.
Operate efficiently without compromising quality of work, while continually finding ways to improve processes.
Handle additional research and projects as assigned.
Requirements:
2–5 years of management, business intelligence, data analysis, or reporting experience.
College degree preferred (4-year degree strongly valued).
Extensive QuickBooks and Excel expertise (charts, tables, formulas, financial modeling).
Proficiency in Word and PowerPoint.
Strong quantitative, analytical, and critical thinking skills.
Ability to work independently, meet deadlines, and adapt to changing priorities in a high-pressure environment.
Excellent communication skills.
Experience working with large data sets.
Highly detail-oriented, organized, and dependable with strong follow-up skills.
Proactive, self-motivated, and eager to learn and grow professionally.
Strong team player who can also operate independently.
Ability to multitask and perform under pressure.
Bilingual (Spanish) strongly preferred.
To Apply:
Please submit your resume with availability for immediate consideration.
We offer an excellent salary compensation package that includes significant performance-based bonus opportunities and benefits such as medical, 401K, dental, and vision. Paid vacation, sick days, and holidays. Growth opportunities are available for our top performers.
