We are International City Plumbers, a family-owned and operated full-service plumbing company located in Long Beach, California. With over 20 years of experience in premier plumbing, we provide exceptional customer service and we are always committed to providing the highest quality of workmanship to our clients.
Position Overview:
As an Administrative Assistant, you will play a vital role in supporting our dynamic team. You will be responsible for managing daily administrative tasks to ensure our office runs smoothly. This position is ideal for organized, detail-oriented individuals who thrive in a fast-paced setting. This is a full-time non-exempt position working on-site out of our Long Beach office.
Responsibilities:
Work closely and collaboratively with the staff and management to provide administrative support
Manage form completion and document organization
Collect and maintain client information in the CRM database
Respond to client calls/emails
Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients
Assist with various other office administrative tasks including filing, scanning, calendar management, answering phones, and running occasional errands
Ability to perform work involving independent judgment, accuracy and speed, maintain confidential files and prepare materials
Daily upkeep of spreadsheets
Composes, types, and distributes professional correspondence and memoranda
Proactively establishes, and maintains highly organized filing system; files correspondence and other records
Assists in development and implementation of department systems and procedures as needed
Problem resolution, knowing when to escalate issues to management versus issues that can be handled independently
Performs other related duties as assigned by management
Candidate Requirements:
High school diploma or equivalent required
1-2 years of relevant work experience in an office administrative support position
Ability to handle multiple projects simultaneously and work under pressure
Strong time management and organizational skills
A passion to succeed and grow and an extremely solid work ethic
Strong attention to detail
The desire to be a true team-player
Professional, presentable and clear
Excellent communication skills (written & verbal)
Strong critical thinking and problem-solving skills
Reliable transportation
Experience in plumbing, construction, or similar industries a plus but not required
