FRONT DESK MANAGER
As the Front Desk Manager, you will help manage and coordinate day-to-day tasks for Stratus Los Angeles a growing, busy and friendly Glendale office of Stratus Building Solutions, a national commercial janitorial franchise, serving Stratus franchisees throughout Southern California.
PRIMARY RESPONSIBILITIES
Front desk communication with our business customers and crews in the field
Liaise with sales and field managers
Data input to our customer file software for customer orders/change orders and franchisee contracts
Record-keeping: scanning and filing
Resolution of budget/payment/statement enquiries
Phone reception and mail distribution
General administrative duties
Management and maintenance of office supply inventory and equipment
Working on various ad-hoc projects
Reports to the Regional Director based in the same office
QUALIFICATIONS & EXPECTATIONS
Professional, energetic and positive attitude
Calm under pressure
Solution-oriented customer service personality
Takes initiative
Organized and efficient at task management/completion
Excellent written and verbal communication skills
Proficiency in Microsoft Office [especially Excel], as well as Google Docs/Sheets
Familiarity with accounting principles and Quick Books highly desirable
Experience with franchise businesses a plus
Must be bilingual in Spanish
Competitive compensation and benefits, in line with experience/qualifications.
Please apply to this ad with your resume, cover letter and references.
PLEASE DO NOT APPLY IF YOU ARE NOT ENGLISH/SPANISH BILINGUAL
