Luggage and bags import/export/wholesale business
Part-time position (37 hr work week)/ Serious applicants ONLY!
Monday- Thursday 7:30am – 4:00pm
Friday: 7:30am – 12:30pm
Requirements:
- Bilingual (English /Spanish)
- Computer skills required – Email communication, google drive, operating sales platform
- 1 – 2 year of Customer Service experience
- Good communication skills and the ability to communicate well with others
- Strong organizational skills, attention to detail, and ability to multitask
Job Responsibilities:
- Answering phone calls / Greet Customers
- Knowledge of products
- Knowledge of customers and maintaining good relations
- Assist customers inquires, concerns, and request in a professional and timely manner
- Handle and resolve customer complaints or issues with empathy and patience
- Conduct outbound calls to follow up on customer inquiries or provide updates
- Assist customers in placing orders
- Order processing / Shipping / Data Entry
