MUST HAVE WAREHOUSE EXPERIENCE, JOB IS FOR A 3PL DEALING WITH IMPORT FROM AIRCARGO, 7AM-3:30PM 5 DAYS A WEEK-2 DAYS OFF DONT KNOW WHAT DAYS YET-PAY $20HR CITY OF RANCHO DOMINGUEZ CALL TODAY TO SCHEDULE YOUR INTERVIEW. BRITTANY 562-616-3137 AND JESSICA 323-236-2999
Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
Strategizing and monitoring the daily activities of customer service operations.
Assisting customer service staff with duties where required.
Training staff in areas of customer service and company policies.
Monitoring and authenticating returns, exchanges, and voids.
Investigating and solving customer service complaints.
Assisting with the development and implementation of service policies, and explaining these to staff and customers.
Maintaining documentation pertaining to customer service department activities.